Booking information

Terms & Conditions

General conditions for enquiries, bookings and participation.

Booking terms

What to know before participating.

4-minute read
01

Booking

A booking is confirmed only after availability, price, inclusions and payment requirements are agreed in writing.

02

Prices

Prices depend on group size, activity combination, transport and inclusions. A final quote is provided before confirmation.

03

Changes and Cancellations

Cancellation and change conditions are stated in the individual quote or booking confirmation.

04

Safety

Guests must follow guide instructions. Some activities involve cycling, hiking, water, heights, uneven surfaces or interaction with working community spaces.

05

Health and Fitness

Guests should disclose relevant mobility, health, age or dietary information before booking so suitable arrangements can be discussed.

06

Photography and Conduct

Visitors must respect local customs, seek consent for portraits and follow guidance inside homes, studios and community spaces.

07

Weather and Local Conditions

Routes, swimming, schedules and optional components may change for safety, weather or community reasons.

08

Personal Belongings

Guests remain responsible for personal belongings unless loss is caused by proven negligence.

09

Governing Law

Bookings are governed by the laws of Tanzania.

Have a booking question?

Contact our team before confirming and we will clarify the details.